My CUSTOMER CARE
Have any questions or concerns ? I'm always ready to help!
Email at Chris@DoormatFlukeRigs.com
Shipping for 1 or 2 Rigs:
Price change as of Jan 2022 due to USPS raising rates:
USPS Ground Advantage® - ONLY $3.99.
Shipping for 3 or more Rigs:
USPS Ground Advantage® $4.99
(In Season handling time: 5 days to 2 weeks)
(Off Season handling time: anywhere between 1 and 4 weeks)
FREE SHIPPING for orders of $100 or More
FREQUENTLY ASKED QUESTIONS:
What are My delivery options?
All rigs (within the U.S.A.) are to be shipped via
USPS First-Class Mail® w/ Delivery Confirmation (Tracking).
My handling time is anywhere between 4-14 business days for I may be away fishing when your order comes in. Keep this in mind BEFORE placing an order!!!
How do I track my order?
Tracking Info will be contained in this email.
Can I pay another way besides PayPal?
Your other options beside PayPal are:
MONEY ORDERS, CASHIER'S CHECKS or CASH and NOW ACCEPTING VENMO AND ZELLE - all accepted. In order to do this, I will have to take your order via email or by phone and send you my payment/mailing address. Please EMAIL ME to do so @ Chris@DoormatFlukeRigs.com
Do you provide International delivery?
International shipping available UPON REQUEST ONLY!
What is your return policy?
If you are not happy with your order for some odd reason, you may return it within 14 days for a full refund -minus shipping. YOU must pay return shipping costs as well - which will not be refunded - (unless the rig is somehow defective in some weird way not caused by shipping).
Rigs must be 100% unused and in original packaging to be returned. Any rig that I feel was exposed to saltwater or handled improperly will not be accepted as a return and your money will not be refunded.
Any rig that is used may be subjected to rocks, reefs, wrecks, getting stuck on "bottom", bluefish, sharks or any other fish with teeth and may be damaged during use - EVEN IF ONLY USED ONCE!
Please keep this in mind!
If the rig breaks below the swivel or if you feel it is defective in ANY WAY... please contact me and we'll discuss the problem.
DO NOT return any rigs without first contacting me via email @ Chris@DOORMATFlukeRigs.com.
Thank you! ~ Chris